These terms apply to the AutoTronix VIP, VIP Pink and VIP Business memberships. AutoTronix is operated by International Technology LLC, a company registered in the Sultanate of Oman.
A. Terms for every membership
A1 Start and length
A VIP or VIP Pink membership runs for one year from the day AutoTronix activates it. A VIP Business membership runs monthly from the day AutoTronix activates it.
A2 Fees
Membership fees are non-refundable.
A3 Renewal
Renewal is manual. A membership renews when AutoTronix receives the payment for the next period.
A4 Replacement vehicle
Cover can move from a registered vehicle to the vehicle that replaces it.
A5 Discounts and promotions
No member discount can be combined with a promotional offer.
A6 Benefits included in every membership
Every membership includes the following benefits.
A6(a) Periodic maintenance labour
The labour for regular oil-and-filter periodic maintenance is included, with no limit on visits. The member pays for the oil and filters. Parts needed for other services are paid by the member.
A6(b) Labour discount
30% off labour at Garage, Lab and Express, with no exclusions, subject to clause A5.
A6(c) Spare-parts sourcing
AutoTronix sources spare parts for the member with no sourcing fee. The parts are paid by the member.
A6(d) Diagnostics and consultations
Unlimited diagnostics and consultations: computer scanning, electrical testing, mechanical diagnosis and technician time. Dismantling to investigate a fault is charged.
A6(e) Breakdown recovery
Breakdown recovery in Muscat, during AutoTronix working hours only, with no limit on use. AutoTronix arranges and pays for the recovery when the vehicle comes to AutoTronix for diagnosis and repair. If the repair is declined after diagnosis, the recovery is chargeable.
A6(f) Priority booking
Earlier appointments and a dedicated service queue.
A6(g) Pre-purchase inspections
An inspection of any car the member is considering buying, with a digital report and a printed copy on request. The number included is set in each membership's section below.
A6(h) Annual health inspection
A comprehensive inspection and report for every registered vehicle, once a year, on request.
A6(i) Wash
An interior and exterior wash after every visit.
A7 Coming soon
Shield (15% off the work order), BodyWorks (15% off labour) and a VIP lounge are not available yet.
B. VIP
B1 Price and vehicles
OMR 39 a year for one registered vehicle.
B2 Additional vehicles
Each additional vehicle is OMR 20 a year and receives the full benefits.
B3 Pre-purchase inspections
Three per membership per year in total, however many vehicles are registered.
B4 Payment
By bank transfer, or in cash at the AutoTronix workshop.
C. VIP Pink
C1 Price and vehicles
OMR 59 a year for one registered vehicle. Each subscription covers one vehicle; another vehicle needs its own subscription.
C2 Eligibility
The membership holder must be a woman. The vehicle may be registered to anyone. AutoTronix staff confirm eligibility at activation.
C3 Benefits
VIP Pink includes every benefit in clause A6, plus pick-up and delivery (clause C4).
C4 Pick-up and delivery
Complimentary and unlimited, from home or work anywhere in Muscat, for every required service, an oil change included. Each pick-up is booked one day ahead.
C5 Pre-purchase inspections
Three per subscription per year. Each subscription has its own three.
C6 Payment
By bank transfer, or in cash at the AutoTronix workshop.
D. VIP Business
D1 Price and fleet size
OMR 2 per vehicle per month, for a minimum of 5 vehicles.
D2 Term and renewal
VIP Business runs month to month. Each month's payment renews it. The membership ends when the monthly payment stops.
D3 Fleet changes
Vehicles can be added at any time. A vehicle that is removed comes off at the next monthly bill. The fleet must stay at 5 vehicles or more.
D4 Fleet benefits
A dedicated fleet account manager; one consolidated monthly invoice; and client-specific fleet reports on request, which can cover service history, spending and vehicle condition.
D5 Pre-purchase inspections
No limit.
D6 Benefits for every vehicle
Every registered vehicle receives every benefit in clause A6, with no exclusions.