# VIP Membership Terms | AutoTronix **Canonical page:** https://autotronix.om/vip/terms **Arabic version:** https://autotronix.om/ar/vip/terms **Language:** English --- ## VIP Membership Terms Version: vip-terms-2026-11 These terms apply to the AutoTronix VIP, VIP Pink and VIP Business memberships. AutoTronix is operated by International Technology LLC, a company registered in the Sultanate of Oman. --- ## A. Terms for every membership **A1 Start and length.** A VIP or VIP Pink membership runs for one year from the day AutoTronix activates it. A VIP Business membership runs monthly from the day AutoTronix activates it. **A2 Fees.** Membership fees are non-refundable. **A3 Renewal.** Renewal is manual. A membership renews when AutoTronix receives the payment for the next period. **A4 Replacement vehicle.** Cover can move from a registered vehicle to the vehicle that replaces it. **A5 Discounts and promotions.** No member discount can be combined with a promotional offer. **A6 Benefits included in every membership.** Every membership includes the following benefits. **A6(a) Periodic maintenance labour.** The labour for regular oil-and-filter periodic maintenance is included, with no limit on visits. The member pays for the oil and filters. Parts needed for other services are paid by the member. **A6(b) Labour discount.** 30% off labour at Garage, Lab and Express, with no exclusions, subject to clause A5. **A6(c) Spare-parts sourcing.** AutoTronix sources spare parts for the member with no sourcing fee. The parts are paid by the member. **A6(d) Diagnostics and consultations.** Unlimited diagnostics and consultations: computer scanning, electrical testing, mechanical diagnosis and technician time. Dismantling to investigate a fault is charged. **A6(e) Breakdown recovery.** Breakdown recovery in Muscat, during AutoTronix working hours only, with no limit on use. AutoTronix arranges and pays for the recovery when the vehicle comes to AutoTronix for diagnosis and repair. If the repair is declined after diagnosis, the recovery is chargeable. **A6(f) Priority booking.** Earlier appointments and a dedicated service queue. **A6(g) Pre-purchase inspections.** An inspection of any car the member is considering buying, with a digital report and a printed copy on request. The number included is set in each membership's section below. **A6(h) Annual health inspection.** A comprehensive inspection and report for every registered vehicle, once a year, on request. **A6(i) Wash.** An interior and exterior wash after every visit. **A7 Coming soon.** Shield (15% off the work order), BodyWorks (15% off labour) and a VIP lounge are not available yet. --- ## B. VIP **B1 Price and vehicles.** OMR 39 a year for one registered vehicle. **B2 Additional vehicles.** Each additional vehicle is OMR 20 a year and receives the full benefits. **B3 Pre-purchase inspections.** Three per membership per year in total, however many vehicles are registered. **B4 Payment.** By bank transfer, or in cash at the AutoTronix workshop. --- ## C. VIP Pink **C1 Price and vehicles.** OMR 59 a year for one registered vehicle. Each subscription covers one vehicle; another vehicle needs its own subscription. **C2 Eligibility.** The membership holder must be a woman. The vehicle may be registered to anyone. AutoTronix staff confirm eligibility at activation. **C3 Benefits.** VIP Pink includes every benefit in clause A6, plus pick-up and delivery (clause C4). **C4 Pick-up and delivery.** Complimentary and unlimited, from home or work anywhere in Muscat, for every required service, an oil change included. Each pick-up is booked one day ahead. **C5 Pre-purchase inspections.** Three per subscription per year. Each subscription has its own three. **C6 Payment.** By bank transfer, or in cash at the AutoTronix workshop. --- ## D. VIP Business **D1 Price and fleet size.** OMR 2 per vehicle per month, for a minimum of 5 vehicles. **D2 Term and renewal.** VIP Business runs month to month. Each month's payment renews it. The membership ends when the monthly payment stops. **D3 Fleet changes.** Vehicles can be added at any time. A vehicle that is removed comes off at the next monthly bill. The fleet must stay at 5 vehicles or more. **D4 Fleet benefits.** A dedicated fleet account manager; one consolidated monthly invoice; and client-specific fleet reports on request, which can cover service history, spending and vehicle condition. **D5 Pre-purchase inspections.** No limit. **D6 Benefits for every vehicle.** Every registered vehicle receives every benefit in clause A6, with no exclusions.